Modena Support

Modena provides a dedicated and highly skilled support team lead by Gabrielle Hayward. This service is provided to all our active clients.

GABRIELLE HAYWARD

Technical Support Desk
Customer Service Manager

010 595 2518
support@modena-aec.co.za
Click here to submit a support ticket directly to our technical team

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POPIA*

Updates

Technology Updates and Releases

Program

Release date

Release name

Description

Type

03 March 2025

Chaos - V-Ray 7 Upgrade

V-Ray 7 for Revit supercharges your BIM-to-visualisation workflow with faster, smarter rendering tools—directly inside Revit. From cutting-edge 3D creation with Gaussian splats and point cloud rendering to immersive virtual tours and advanced scattering controls, V-Ray 7 brings precision, realism, and creative control to every project. Fully compatible with Enscape and the Chaos ecosystem, it’s the perfect upgrade for professionals who demand speed, quality, and seamless integration.

Technology

20 May 2025

Chaos Suites: ArchDesign, V-Ray ArchViz & Corona ArchViz

Chaos is now bundling powerful tools like Enscape, V-Ray, Corona, and more, Chaos Suites simplify licensing, boost performance, and keep your creativity flowing—without juggling multiple vendors.

Technology

20 May 2025

Chaos - Change to named user

Upcoming Pricing & Licensing Changes for Chaos
• Exchange-rate, VAT & M2S increases will take effect on 10 Apr, 1 May and 7 May 2025—renew early to lock in current rates.
• Named licenses launch 1 July 2025, replacing fixed-machine keys. Enjoy per-user flexibility: assign a license to any one device at a time.
• Floating licenses remain available. Contact us for your renewal quote today!

Technology

27 May 2025

iDas 2026 update

Latest release of iDAS. Infrastructure Design Automation Suite (iDAS). Devotech iDAS provides the engineering industry with automated design functionality with your Autodesk® Civil 3D® interface.

Devotech provides civil engineers with next-generation design and analysis software that is focused on ultimate efficiency and productivity. Devotech iDAS is an automated modelling, design and analysis solution that seamlessly integrates with Autodesk Civil 3D, allowing you to take your project from conceptual design to construction drawings in a fraction of typical design time.

Content

Autodesk Technical Support - How To

Visit this page for more on how to get technical support from Autodesk

Support

23 June 2025

Autodesk Civil 3D 2026 has landed

It’s here to save you hours:
– Smarter automation
– Cleaner tools
– Zero fluff

Technology

Autodesk Health Dashboard

Visit this page for the latest updates, errors and fixes related to all Autodesk products.

Support

29 June 2025

What's New in Autodesk Water

Top 5 features Civil Engineers will Love in Autodesk Water 2026:
1. AI-Powered Network Analysis
2. Unified Lifecycle Integration
3. Enhanced Stormwater & Flood Simulation
4. Cloud Collaboration & Model Sharing
5. New Subscription Offerings Tailored by User Type

Technology

02 June 2025

Chaos - Corona 13 Upgrade

Corona 13 delivers powerful new tools for architectural visualisation professionals who demand stunning realism with minimal complexity. With seamless integration into 3ds Max and Cinema 4D, users can now take advantage of real-time GPU rendering via Chaos Vantage, enhanced tone mapping and LightMix controls in the Corona VFB, and intelligent AI-based upscaling for 3D people and vegetation. Built for artists who value ease of use, Corona 13 combines speed, quality, and a streamlined workflow — all backed by Chaos’ rich ecosystem including Cosmos, Scans, Scatter, and more.

Technology

01 May 2025

Autodesk Construction Cloud Updates

Autodesk continually posts updates every 2 months on the ACC products.

See what is coming this month in our products…

Technology

20 June 2025

Chaos - New products released

Chaos is breaking ground with a range of new products to serve your visualisation needs.

Take a look at the features each of the various new products offers by exploring our Chaos page for details of each:

Technology

31 July 2025

Faro Blink Firmware Update

Released in June 2025, the updated firmware of your FARO Blink™ Imaging Laser Scanner ensures optimal performance while providing additional features, issue fixes, and overall enhancements.
Click here to view release notes and firmware installation instructions.

Firmware

31 July 2025

FARO Stream 4.0.4

Read more about the release by clicking below.

Technology

31 July 2025

FARO Zone 2D 2025.7

Use the link below for software download, release notes and installation.

Technology

11 August 2025

V-Ray 7 for 3ds Max, update 2 is now available!

This release introduces a set of powerful new features including new AI tools, greater creative freedom, enhanced GPU and Cloud rendering capabilities, and smarter workflows for stunning realism with ease.

Technology

01 July 2025

Autodesk Construction Cloud Updates

Autodesk continually posts updates every 2 months on the ACC products.

See what is coming this month in our products…

Technology

10 September 2025

Autodesk Construction Cloud Updates

Autodesk continually posts updates every 2 months on the ACC products.

See what is coming this month in our products…

Technology

11 September 2025

Focus Premium/Core Scanner Firmware Update

Update 7.3.4: Update the firmware of your FARO Focus Laser Scanner to ensure optimal performance. New firmware versions from FARO provide additional features, issue fixes, and overall enhancements. Follow the instructions below to download and install the latest firmware for your Focus scanner model, view release notes and firmware installation instructions.

Firmware

30 September 2025

Enscape 4.12.0

Click the link below to read more on what’s new, bug fixes & known issues for Enscape.

Technology

30 September 2025

my,enscape3d.com - Sunset

As part of the continued evolution of the Chaos® ecosystem and the introduction of the more advanced Chaos Cloud platform, we will shut down the my.enscape3d.com webpage on 30 September 2025. Enscape users have used this platform to manage uploaded content such as Panoramas, Panorama Galleries, and Web Standalones.

After the shutdown:

  • Users will no longer be able to manage their content online (e.g., rename, move, delete, share, or organize items and folders).
  • Panorama Galleries (Tours) and any links users have shared for them will stop working.

What will remain functional?

  • Viewing individual Panoramas and Web Standalones through previously shared direct links and QR codes.
  • Removing, uploading, or replacing Panoramas and Web Standalones via the Enscape desktop client (versions older than 4.1.1).
Content uploaded without signing into an Enscape account (e.g., when using older versions without account login) will not be affected by this change. This shutdown applies to the my.enscape3d.com webpage only.
Action Required:
To keep your content accessible, please:
  1. Update to Enscape 4.1.1 or newer.
  1. Migrate your content to Chaos Cloud using the built-in migration tools.

Migration guide: Manage Uploads
Chaos Help Centre: Support

By migrating, your content will remain accessible under Chaos Cloud, with added features such as:

  • Chaos Cloud 3D Streaming
  • AI Image Enhancer
  • Image versioning
  • Panorama tags and comments

⚠️ Please migrate before 30 September 2025 to avoid losing access to your content.

Technology