The client is required to make payment within 7 days from the date of invoice. MILLA SA cancellation, postponement & substitution policy: You may substitute delegates at any time by providing reasonable advance notice to us. Any cancellations received in wri t ing not less than eight (8 working) days prior to the conference, you will receive a 90% credit to be used at another MILLA SA conference which must occur within one year from the date of issuance of such credit . An administ rat ion fee of 10% of the contract fee will be retained by MILLA SA for all permitted cancellations. No credit will be issued for any cancellations occurring within seven (7 working) days (inclusive) of the conference. In the event that MILLA SA cancels an event for any reason, you will receive a credit for 100% of the contract fee paid. You may use this credit for any other event to be mutually agreed with MILLA SA, which must occur within one year from the date of cancellation. In the event that MILLA SA postpones an event for any reason and the delegate is unable or unwilling to attend in on the rescheduled date, you will receive a credit for 100% of the contract fee paid. You may use this credit for other events within one year from the date of postponement . Except as specified above; no credits will be issued for cancellations. There are no refunds given under any circumstances. Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, MILLA SA reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. This agreement is a binding contract between the above parties and is subject to the laws of South Africa.